Refund policy

Holiday Returns Made Easy
AeroPress-branded items in their original condition bought Nov 14 to Dec 31, 2026 can be returned for a full refund until Jan 31, 2027. Coffee beans and third-party products are non-refundable and non-exchangeable. Go here to submit a return claim.

Online Returns and Exchanges
Returns are accepted on AeroPress branded items received within 30 days of the delivery date. Returns are accepted of unopened items, and of items that are opened but unused.The customer is responsible for return shipping costs. We are not responsible for items lost or damaged during transit. Any product that is used or damaged and returned will not be refunded. Go here to submit a return claim.

** Returns for third-party products or Coffee (products that are not AeroPress branded). Products purchased on our Companion products page are handled by the Companion products vendor as per their shipping and return policy. 

Moved Recently?
Please make sure you double check your shipping address before placing an order. Once an order is placed we can not cancel or change the address. While we wish we could avoid, returned orders will need to be charged for shipping.

Incorrect Shipping Addresses
When placing an order we ask that you carefully provide accurate and complete shipping information so the carrier can successfully deliver your package. Undeliverable or refused packages will be subject to return shipping costs. If an order is returned as refused or undeliverable, you will be charged for the shipping fee if a refund is requested.