Payment

Your credit card will be charged prior to your order shipping by Shopify Payments, a very well respected payment processing firm, and none of your credit card information will be retained by Shopify Payments or AeroPress, Inc. after your order is processed.

Customs, Duties and Taxes for International Orders

The recipient of an order that ships to a country other than the United States is the importer of record and must comply with all laws and regulations of the destination country. Such orders may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment will be responsible for all charges levied upon receipt of their shipment. AeroPress, Inc. has no control over and also cannot predict these charges. Governmental policies vary widely. You should contact your local customs office for information. 

Sales and Use Taxes in Alaska

No sales tax will be charged on orders that ship to the state of Alaska. Recipients of such orders will be solely responsible for payment of any use taxes imposed by their local city and/or borough.

Warranty

AeroPress brand products are warranted against defects in materials and workmanship for one year from the date of purchase from an authorized retailer. If you think you purchased a defective AeroPress product that is under warranty, please contact us and report the problem. We will promptly be in touch.

Shipping and Returns Questions

If you have a question related to shipping or returns, please visit our Shipping and Returns page.